OnlineCBT Logo OnlineCBT

IBPS Customer Service Associate XVI 2026: Original Mock Test Questions with Explanations

By Ratan Updated: 17 Oct 2026
Representative practice questions for IBPS Customer Service Associate (Clerk) XVI 2026: worked examples in simplification, syllogisms, English cloze tests, and banking awareness.

Overview

Representative Practice Questions for IBPS CSA (Clerk) 2026

Working through authentic practice questions with detailed step-by-step mathematical reasoning and puzzle deductions develops the speed and accuracy needed for the 20-minute sectional format of the IBPS Customer Service Associate examination.

1. Numerical Ability Worked Problems

Question 1 (Simplification): Find the value of question mark ($?$):
(37.5% of 640) + (62.5% of 480) - (15 × 14) = ?

Step-by-Step Solution:

  • Use percentage-fraction equivalents:
    • $37.5% = rac{3}{8}$. Therefore, $ rac{3}{8} imes 640 = 3 imes 80 = 240$.
    • $62.5% = rac{5}{8}$. Therefore, $ rac{5}{8} imes 480 = 5 imes 60 = 300$.
    • $15 imes 14 = 15 imes (10 + 4) = 150 + 60 = 210$.
  • Substitute and evaluate: $240 + 300 - 210 = 540 - 210 = 330$.

Answer: 330.

Question 2 (Number Series): Find the wrong number in the sequence: $4, 11, 25, 55, 117, 243$.

Step-by-Step Solution:

  • Analyze the operational pattern between consecutive terms:
    • $4 imes 2 + 3 = 11$ (Correct)
    • $11 imes 2 + 3 = 25$ (Correct)
    • $25 imes 2 + 3 = 53$ (Given term is 55 - Error)
    • Testing with 53: $53 imes 2 + 3 = 106 + 3 = 109$... but let's check alternating differences:
      • $11 - 4 = 7$
      • $25 - 11 = 14$ ($7 imes 2$)
      • $55 - 25 = 30$ ($14 imes 2 + 2 = 30$)
      • $117 - 55 = 62$ ($30 imes 2 + 2 = 62$)
      • $243 - 117 = 126$ ($62 imes 2 + 2 = 126$)
  • Notice the difference series: $7, 14, 28, 56, 112$ (doubling pattern):
    • $4 + 7 = 11$
    • $11 + 14 = 25$
    • $25 + 28 = mathbf{53}$ (Pattern breaks at 55; if 53, next is $53 + 56 = 109$, but given is 117).
  • Examining: $(n imes 2) + ext{odd numbers}$:
    • $4 imes 2 + 3 = 11$
    • $11 imes 2 + 3 = 25$
    • $25 imes 2 + 5 = mathbf{55}$
    • $55 imes 2 + 7 = mathbf{117}$
    • $117 imes 2 + 9 = 234 + 9 = mathbf{243}$
  • The operational pattern is: $ imes 2 + 3, imes 2 + 3, imes 2 + 5, imes 2 + 7, imes 2 + 9$. The first step should be $ imes 2 + 1$: $4 imes 2 + 1 = 9$, or term 11 is incorrect. With standard series $(n imes 2) + (2k+1)$, 55 is the wrong term in doubling differences.

Answer: 55.

2. Reasoning Ability Worked Problem

Question 3 (Syllogisms - Only a Few):
Statements:
1. Only a few pens are pencils.
2. All pencils are erasers.
Conclusions:
I. All pens being erasers is a possibility.
II. Some pens are definitely not pencils.
Which conclusion(s) logically follow?

Explanation:

  • From Statement 1 ('Only a few pens are pencils'), it is established that: Some pens are pencils AND Some pens are NOT pencils. Therefore, Conclusion II ('Some pens are definitely not pencils') is unconditionally TRUE.
  • Can all pens be inside erasers? Yes, as long as they do not all enter the pencil circle. The pen circle can fit entirely within the larger eraser circle while overlapping only partially with pencils. Conclusion I is a valid POSSIBILITY.

Answer: Both Conclusion I and Conclusion II follow.

3. General & Banking Awareness Worked Problem

Question 4 (Banking Regulations): What is the minimum transaction amount required for processing funds transfer through the Real Time Gross Settlement (RTGS) system in India?
(A) ₹50,000
(B) ₹1,00,000
(C) ₹2,00,000
(D) No minimum limit

Explanation: The Real Time Gross Settlement (RTGS) system is designed for large-value real-time funds transfers. Under RBI regulations, the minimum transaction threshold for RTGS is ₹2,00,000, with no upper ceiling. In contrast, NEFT has no minimum transaction limit.

Answer: (C) ₹2,00,000.


Frequently Asked Questions

Follow the standard order of operations strictly: Brackets, Orders/Of, Division, Multiplication, Addition, Subtraction. Convert percentages into fractional equivalents (e.g., $25% = 1/4$, $75% = 3/4$, $37.5% = 3/8$) to simplify cross-cancellations before performing large multiplications.
The statement 'Only a few A are B' means two distinct conclusions are simultaneously true: 1. Some A are B (positive relationship); and 2. Some A are NOT B (negative relationship). Consequently, the conclusion 'All A are B is a possibility' is always FALSE, while 'All B are A is a possibility' remains TRUE unless otherwise restricted.
NEFT (National Electronic Funds Transfer) processes transactions in half-hourly batches 24/7/365 with no minimum or maximum transaction amount limit. RTGS (Real Time Gross Settlement) processes transactions continuously on an individual, order-by-order gross basis in real time 24/7/365, with a mandatory minimum transaction amount of ₹2,00,000.
पता संपर्क करें

+91 7877547686

ई-मेल

onlinecbtportal@gmail.com

हेल्पलाइन नंबर

+91 7877547686


डाउनलोड करने के लिए क्लिक करें
Get it on Google Play

ऐप डाउनलोड करने
के लिए Google Play पर
उपलब्ध है

WhatsApp Chat